AI Adoption & Enablement
Structures AI adoption by user group, business function and maturity level, with training, support, communities and usage measurement.
- RFC BRANCH
- AI Value & Adoption
Embed AI in everyday work
AI tools are available but still underused. Support each user group in adopting useful AI applications.

Starting point
AI tools are available but still underused.

Promise
Support each user group in adopting useful AI applications.

Outcome
Trained employees and monitored adoption.
Agentic automation programme at scale
A HERO offer to select use cases, set up the architecture and governance, deploy the first agents and then organise the run model.

The necessary foundations
Services to support each user group in adopting useful AI applications.
AI Academy by Role
Modular catalogue of AI training by role: employees, managers, developers, power users, AI experts and champions.
Adoption AI & Governance Program
End-to-end AI adoption programme combining scoping, governance, training, champions, dashboard, coaching and review.
Adoption Dashboard & KPI Setup
Adoption dashboard configuration: activation, weekly usage, satisfaction, prompts, time savings and ROI.
Accelerators suited to your maturity
Additional capabilities to draw on according to your priorities and maturity.
- See details...AI Adoption & Enablement
Champions Network & Community Pack
Establishment of an AI champions network: role, selection, toolkit, Teams channel, facilitation, coaching and recurring activities.

Talk to an RFC expert
Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.

Technology ecosystem
Tools to support AI applications, governance and adoption according to the selected needs.
Adoption and training
Train teams and support usage over time.
(Step 01)
Identify usages and audiences
Select the work situations and profiles for which the support must produce an observable change.
Deliverable
Adoption plan by audience and usage.

Explore the domain's other capabilities
Find complementary offers and areas of expertise to extend your approach according to your organisation's needs.
Copilot quick wins pilot
Run a Microsoft 365 Copilot pilot with a targeted user group, around three to five priority applications, with usage rules, support and benefits measurement. For French-speaking Africa, the approach prioritises a pragmatic scope, rapid decisions, controlled costs and immediately usable deliverables.
AI adoption & champions programme
Establish lasting role-specific AI adoption through a targeted academy, a champions network, coaching, usage governance and continuous progress measurement. For French-speaking Africa, the approach prioritises a pragmatic scope, rapid decisions, controlled costs and immediately usable deliverables.
Copilot Studio & GitHub Copilot activation
Enable makers or developers to produce an initial useful, governed accelerator through two independent paths: Copilot Studio or GitHub Copilot. For French-speaking Africa, the approach prioritises a pragmatic scope, rapid decisions, controlled costs and immediately usable deliverables.
Talk to an RFC expert
Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.
Tell us about your challenges
Share your priorities to prepare for a focused discussion.










