Accelerating retail transformation with connected, reliable and secure operations
RFC supports retailers in their transformation to streamline shopping journeys, better connect operations and support more agile, sustainable growth.
- Industries / Retail
Unifying stores, e-commerce and operations without compromising the foundations
Retail transformation must connect stores, e-commerce, inventory, payments and teams while progressively modernising infrastructure, securing transactions and automating high-value operations.
Connecting stores and operations
Connect store networks, hybrid cloud, edge, backup and monitoring to support checkouts, inventory, orders and e-commerce without disruption.
Securing payments and data
Protect endpoints, identities, payments, customer data and third-party access while strengthening detection, incident response and recovery capabilities.
Unifying omnichannel journeys
Synchronise stores, e-commerce, loyalty, orders and inventory to deliver a consistent experience and reduce gaps between channels.
Automating and making better decisions
Use Data, automation and AI to accelerate processes, improve replenishment, oversight and team productivity.
Our view of retail: connect operations to accelerate growth
Availability, omnichannel, security and efficiency to support growth
Ensure the availability of stores, checkouts and critical e-commerce services
Unify inventory, orders, loyalty and customer journeys across all channels
Secure payments, endpoints, identities and sensitive customer data
Automate operations to improve speed, traceability and productivity
Make better use of Data to forecast, replenish and manage performance
A connected, hybrid, secure and resilient retail architecture, end to end
Connect stores, e-commerce and partners through APIs, events and integration
Modernise edge, networks and hybrid cloud with controlled continuity
Unify identity, segmentation, payment protection and threat detection
Standardise and scale backup, observability and monitoring of critical services
Make Data, automation and AI reliable through governance, security and traceability
Retail experience rooted in critical operations
RFC draws on documented projects covering cloud, cybersecurity, Microsoft 365, automation, customer experience and collaboration within multichannel retail and service environments.
Let's build a journey tailored to your banking priorities
Talk with RFC to scope your infrastructure, cloud, cybersecurity, Data, automation or continuity challenges and identify a first step suited to your context.
Journeys connecting customer experience, operations and growth
RFC coordinates the expertise needed to modernise foundations, automate operations and strengthen resilience, with steps tailored to maturity, risks and business priorities.
Observability, SOC and advanced security
Move from partial security signal visibility to an actionable detection, investigation and response chain
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23 years of expertise at the heart of critical technology environments
For over 23 years, RFC has supported the modernisation and operation of critical technology environments. This experience now enables it to bring together complementary expertise to connect, secure, automate and evolve operations.
A technology ecosystem supporting retail performance
RFC draws on a proven technology ecosystem to address the performance, security, continuity and evolution challenges of critical environments.
Retail use cases grounded in operations
Cloud migration, cybersecurity, Microsoft 365, complaint automation and customer satisfaction: RFC projects illustrate practical transformations in operations and customer experience.
- Client Reference
2024 - Retail
Office 365 tool adoption
Ben Jannet
Introduction and adoption of Microsoft 365 tools.
Tracked Indicators
Active Microsoft 365 users
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