Accelerating digital insurance transformation on reliable, secure foundations

RFC supports insurers in their transformation to simplify journeys, improve operational efficiency and deliver a smoother experience for policyholders, agents and partners.

  • Industries / Insurance
Our industry vision

Streamlining the policyholder lifecycle without compromising the foundations

Insurance transformation must connect policyholders, agents and partners while progressively modernising systems, securing data and automating underwriting, document management and claims.

  • Evolving core business systems

    Progressively modernise applications, infrastructure and hybrid cloud to improve availability, capacity and performance without interrupting insurance operations.

  • Protecting sensitive data

    Strengthen identities, segmentation, endpoints, backup and cyber recovery to protect policyholder and intermediary data, contracts and critical operations.

  • Accelerating underwriting and claims

    Automate collection, validation, documents and workflows to reduce manual processing, improve traceability and shorten service turnaround times.

  • Connecting agents and networks

    Give agents, brokers and teams secure collaborative and mobile tools to access information quickly and better serve policyholders.

Our view of insurance: connect, automate and secure without disruption

Insurance challenges

Digitising journeys, accelerating claims and securing growth

  • Reduce turnaround times for underwriting, administration and claims settlement

  • Extend digital journeys to policyholders, agents, brokers and partners

  • Maintain the availability of critical insurance applications and services

  • Secure personal data, documents, payments and third-party access

  • Automate processes to improve productivity and traceability

Impacts on information systems

A connected, automated, secure and resilient insurance architecture, end to end

  • Modernise applications and hybrid cloud without operational disruption

  • Connect portals, agents, partners and core insurance systems through APIs

  • Strengthen identity, segmentation, backup, detection and incident recovery

  • Automate workflows, documents and approvals with controlled governance

  • Make Data reliable for oversight, fraud prevention, scoring and future AI use cases

Our insurance references

Insurance experience rooted in critical environments

RFC draws on documented projects covering cloud, backup, Microsoft 365, identity, automation, data protection and managed services within critical business environments.

Let's discuss your project

Let's build a journey tailored to your banking priorities

Talk with RFC to scope your infrastructure, cloud, cybersecurity, Data, automation or continuity challenges and identify a first step suited to your context.

Transformation journeys

Three journeys to modernise insurance step by step

RFC coordinates the expertise needed to modernise foundations, automate journeys and strengthen resilience, with steps tailored to maturity, risks and business priorities.

  • Observability, SOC and advanced security

    Move from partial security signal visibility to an actionable detection, investigation and response chain

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Expertise brought together

Expertise built at the heart of critical environments

For over 23 years, RFC has supported the modernisation and operation of critical technology environments. This experience now underpins complementary expertise, from foundations to cloud, cybersecurity, Data, automation and managed services.

Priority offers

Offers ready to activate to take action

Start with a clearly identified priority. RFC scopes the need, safeguards the first steps and supports a progressive transformation tailored to your context, constraints and pace.

  • Automation & AI

    Business process automation with Power Platform

    Simplify, automate and scale business processes with Power Platform to reduce manual tasks and accelerate transformation within a governed framework. For French-speaking Africa, the approach prioritises pragmatic implementation, controlled costs, local delivery and quickly observable results.

    Explore offer

A technology ecosystem supporting transformation

RFC draws on a proven technology ecosystem to address the performance, security, continuity and evolution challenges of critical environments.

Use cases

Insurance use cases grounded in operations

Cloud migration, backup, Microsoft 365, approval automation, data protection and managed services: RFC projects illustrate practical transformations of the policyholder lifecycle.

  • Client Reference

    2026 - Insurance

    Migration to a modern telephony solution

    GAT

    Migration from on-premises Skype telephony to Teams.

    Tracked Indicators

    Migrated users • call quality

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Let's discuss your context

Talk to an RFC expert

Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.

Tell us about your challenges

Share your priorities to prepare for a focused discussion.