Automation & AI

Accelerate business process digitalisation to reduce repetitive tasks, streamline approvals and free up your teams' time.

RFC expertise

Simpler, more efficient business processes

RFC supports business process digitalisation with automation tailored to your existing tools. We use Power Platform and AI assistants according to your needs to reduce duplicate data entry and simplify everyday work.

  • Engagement approaches

    Engagement approaches to address your business challenges.

  • Transformation journey

    Offers organised into stages according to your maturity and priorities.

  • Structured offer

    A clear objective, tailored services and defined deliverables.

FEATURED USE CASE

Automate a business process end to end, with human oversight

Qualify requests, orchestrate the steps, use the right data and keep validation checkpoints: a use case that combines automation, AI agents and governance.

RFC expertise and offers

Expertise to automate your priority processes

Identify engagement approaches suited to your processes to simplify exchanges between applications and streamline request processing.

Scope

From manual processes to intelligent automation

Power Apps development makes it easier to create business applications. Document automation and AI assistants complement workflows according to your needs and governance rules.

RFC offers

Offers to get started with automation

Target a time-consuming process and choose an initial automation based on its complexity, available tools and expected time savings.

  • Automation & AI

    Business process automation with Power Platform

    Simplify, automate and scale business processes with Power Platform to reduce manual tasks and accelerate transformation within a governed framework. For French-speaking Africa, the approach prioritises pragmatic implementation, controlled costs, local delivery and quickly observable results.

    Explore offer
FEATURED OFFER • DAI-OF-08

Agentic automation programme at scale

Move from experiments to an industrialised capability: prioritised use cases, governed agents, controlled integrations and a measurable run model.

Related journeys

Gradually extend automation across your organisation

Start with a targeted workflow, validate how it works, then extend intelligent process automation with appropriate governance and maintenance.

  • Business automation and governed low-code applications

    Identify high-return processes, scale apps/workflows for production and secure operations

RFC DELIVERY METHOD

Applications and agents

Design a targeted solution and verify its operational use.

  1. Describe the steps, users, business rules and expected gains for the chosen scope.

    Deliverable

    Target journey and prioritised backlog.

Technology ecosystem

Power Platform for your business processes

Power Automate connects your applications to automate workflows. Copilot Studio lets you design AI assistants suited to the selected applications.

References

Explore automation projects in context

Discover the processes addressed by the projects presented and how RFC approaches their digitalisation with business teams.

  • Client Reference

    2025 - Insurance

    Manage motor insurance exceptions

    Assurances BIAT

    Requests, supporting documents and approvals are managed in Power Apps with traceability.

    Tracked Indicators

    Turnaround times, approvals, rejections

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Let's discuss your context

Which processes would you like to simplify?

Describe your repetitive tasks, volumes and tools to identify the automation opportunities most useful to your teams.

Let's discuss your context

Talk to an RFC expert

Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.

Tell us about your challenges

Share your priorities to prepare for a focused discussion.