Workplace experience & optimisation
Measure and sustainably improve workstation experience, Microsoft 365 adoption, fleet compliance and operational performance. It addresses the following situation: the workplace is deployed, but usage, user experience, compliance, incidents and fleet costs remain insufficiently visible and managed. For French-speaking Africa, deployment prioritises a rapid start, a controlled scope and progressively increasing value.
- Workplace & Identity
Establish the baseline for fleet experience, adoption, compliance and performance before prioritising improvements.
Track the actual experience
The workplace is deployed, but usage, user experience, compliance, incidents and fleet costs remain insufficiently visible and managed.
Pain points
The workplace is deployed, but usage, user experience, compliance, incidents and fleet costs remain insufficiently visible and managed.
Promise
RFC turns usage and operational data into concrete improvement decisions for users, security and costs.
Outcome
A measured workplace experience, a standardised and compliant fleet, a prioritised improvement backlog and continuous value and performance management.
Recommended entry service
A short assessment to objectively map the situation, identify the major gaps and prepare a prioritised action plan.
Essential services
These services form the offer's foundation and contribute to the expected deliverables within the agreed scope.
- See details...Secure workplace
Secure Modern Workplace Assessment
Modern Workplace environment assessment: identity, collaboration, endpoints, security, data and adoption, with a prioritised roadmap.
Services to go further
Activate complementary services according to priorities, constraints and capabilities already in place.
Compliance & Data Protection Starter
Initial data protection package: DLP, labels, sharing rules, document governance and initial compliance dashboards.
Service Performance Cockpit
Managed services management dashboard: SLAs, tickets, recurring incidents, capacity, backups, costs and improvement recommendations.
Asset & configuration tracking / CMDB
Management of IT assets and configuration items in a repository usable for incidents, changes, compliance and decisions.
Talk to an RFC expert
Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.
Technology stack
Collaboration, identity and device management tools suited to your workplace environment.
Measurement and optimisation
Measure gaps and track the effect of improvements.
(Step 01)
Define objectives and the baseline
Choose the indicators and establish the initial values needed to measure a change.
Deliverable
Indicator repository and baseline.
Organisations supported in their transformation
Find the organisations associated with the engagements presented, along with their industries and individual contexts.
Projects to inform your choices
Explore related engagements to understand the contexts, scopes and challenges covered by RFC.
- Client Reference
2025 - Industry
Microsoft 365 compliance with Purview
Coficab
Purview configuration for data protection and M365 compliance.
Tracked Indicators
Protected data • compliant controls
Explore the domain's other capabilities
Find complementary offers and areas of expertise to extend your approach according to your organisation's needs.
- See details...Workplace & Identity
Collaborative workplace transformation
Design, migrate, deploy, drive adoption and optimise a collaborative, secure and governed Microsoft 365 environment. It addresses the following situation: collaboration tools, content and practices are scattered, migrations remain partial and adoption does not yet deliver a consistent work experience. For French-speaking Africa, deployment prioritises a rapid start, a controlled scope and progressively increasing value.
Talk to an RFC expert
Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.
Tell us about your challenges
Share your priorities to prepare for a focused discussion.