Incident Response Retainer

Availability agreement for cyber incident assistance, including scoping, escalation, investigation, coordination and lessons learned.

  • RFC SERVICE
  • Detection, SOC & response
Customer challenge

Prepare incident response mobilisation

The organisation wants to prepare access to expert response. Validate intervention and escalation conditions.

  • Starting point

    The organisation wants to prepare access to expert response.

  • Promise

    Organise mobilisation in the event of an incident.

  • Decision

    Validate intervention and escalation conditions.

AI SHIFT

Support security decisions

Diagnostic assistance, incident timeline summaries and recommendation generation.

RFC approach

A structured approach to action

Each step specifies the actions, deliverables and decisions to prepare.

  • Triage

    Gather available evidence and characterise the incident within the affected scope.

  • Remediate

    Coordinate response measures according to agreed priorities and responsibilities.

  • Restore

    Verify recovery conditions and formalise lessons learned from the incident.

Let's discuss your context

Talk to an RFC expert

Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.

Technologies used

Protections and controls suited to the risks within the selected scope.

Let's discuss your context

Talk to an RFC expert

Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.

Tell us about your challenges

Share your priorities to prepare for a focused discussion.