Managed Azure

Ongoing management of Microsoft Azure resources: requests, incidents, monitoring, maintenance, backup, resources, configurations and optimisation.

  • RFC SERVICE
  • Managed cloud operations
Customer challenge

Structure Azure resource operations

The internal team lacks capacity to operate Azure. Validate operational scope and commitments.

  • Starting point

    The internal team lacks capacity to operate Azure.

  • Promise

    Take responsibility for agreed Azure operations.

  • Decision

    Validate operational scope and commitments.

AI SHIFT

Assist day-to-day operations

Capacity/cost analysis, anomaly detection and rightsizing recommendations.

RFC approach

A structured approach to action

Each step specifies the actions, deliverables and decisions to prepare.

  • Prepare

    Define scope, responsibilities and takeover conditions.

  • Organise

    Establish operations, procedures and escalation paths.

  • Manage

    Monitor commitments and prioritise service improvements.

Let's discuss your context

Talk to an RFC expert

Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.

Technologies used

Tools suited to covered environments and service commitments.

References

Projects to inform your choices

RFC engagements illustrate the applications, environments and challenges covered by this service.

  • Client Reference

    2023 - Industry

    Azure outsourcing for a critical HR application

    Sotacib

    Outsourced management of the HR application's Azure infrastructure.

    Tracked Indicators

    Azure availability • SLA compliance

They put their trust in us

Organisations supported in their transformation

Find the organisations associated with the engagements presented, along with their industries and individual contexts.

Let's discuss your context

Talk to an RFC expert

Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.

Tell us about your challenges

Share your priorities to prepare for a focused discussion.