Managed Data Centre
Ongoing data centre operations: monitoring, incidents, changes, backup, patching and service reporting.
- RFC SERVICE
- Managed cloud operations
Control data centre operations
The data centre requires formalised operations and responsibilities. Validate SLAs, monitoring and ongoing scope.
Starting point
The data centre requires formalised operations and responsibilities.
Promise
Operate the data centre according to agreed commitments.
Decision
Validate SLAs, monitoring and ongoing scope.
Assist day-to-day operations
Operations dashboard, event correlation and remediation recommendations.
A structured approach to action
Each step specifies the actions, deliverables and decisions to prepare.
Prepare
Define scope, responsibilities and takeover conditions.
Organise
Establish operations, procedures and escalation paths.
Manage
Monitor commitments and prioritise service improvements.
Talk to an RFC expert
Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.
Technologies used
Tools suited to covered environments and service commitments.
Projects to inform your choices
RFC engagements illustrate the applications, environments and challenges covered by this service.
- Client Reference
2022
Managed data centre for a government organisation
Managed Azure Stack Hub and Azure Local operations.
Tracked Indicators
Data centre availability • critical incidents
Organisations supported in their transformation
Find the organisations associated with the engagements presented, along with their industries and individual contexts.
Talk to an RFC expert
Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.
Tell us about your challenges
Share your priorities to prepare for a focused discussion.