Managed monitoring & alerting

Continuous monitoring of infrastructure, applications, security, costs and backups with alerts, thresholds and real-time visibility.

  • RFC SERVICE
  • Operations management & AIOps
Customer challenge

Make alerts actionable

Alerts are scattered or difficult to act on. Validate alerts and handling paths.

  • Starting point

    Alerts are scattered or difficult to act on.

  • Promise

    Configure monitoring thresholds and procedures.

  • Decision

    Validate alerts and handling paths.

AI SHIFT

Assist day-to-day operations

Event correlation, anomaly detection and alert noise reduction.

RFC approach

A structured approach to action

Each step specifies the actions, deliverables and decisions to prepare.

  • Prepare

    Define scope, responsibilities and takeover conditions.

  • Organise

    Establish operations, procedures and escalation paths.

  • Manage

    Monitor commitments and prioritise service improvements.

Let's discuss your context

Talk to an RFC expert

Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.

Technologies used

Tools suited to covered environments and service commitments.

  • Commvault
  • Microsoft Defender
  • Power BI
  • Frame 56
  • Microsoft Entra ID
Let's discuss your context

Talk to an RFC expert

Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.

Tell us about your challenges

Share your priorities to prepare for a focused discussion.