Managed Patch Management

Planning, validation and deployment of software and hardware updates with reporting and operational risk reduction.

  • RFC SERVICE
  • Managed cloud operations
Customer challenge

Structure patch management

Updates are applied irregularly. Validate update windows and priorities.

  • Starting point

    Updates are applied irregularly.

  • Promise

    Organise patching campaigns.

  • Decision

    Validate update windows and priorities.

AI SHIFT

Assist day-to-day operations

Patch prioritisation, impact analysis and compliance report generation.

RFC approach

A structured approach to action

Each step specifies the actions, deliverables and decisions to prepare.

  • Prepare

    Define scope, responsibilities and takeover conditions.

  • Organise

    Establish operations, procedures and escalation paths.

  • Manage

    Monitor commitments and prioritise service improvements.

Let's discuss your context

Talk to an RFC expert

Describe your priorities, constraints and projects to prepare a discussion with the relevant teams.

Technologies used

Tools suited to covered environments and service commitments.

  • Bladecenter CISCO
  • Cisco networking
  • CISCO ISE
  • Microsoft Copilot
  • Microsoft Intune
Let's discuss your context

Talk to an RFC expert

Share your context, priorities and constraints. Our experts help you structure an IT journey aligned with your transformation goals.

Tell us about your challenges

Share your priorities to prepare for a focused discussion.